This Privacy Policy describes how Ai2human collects, uses, and shares information when you use our Services.
1. Data We Collect
Account & Contact Data
Name, email, and similar identifiers when you create an account or contact us.
Billing Data
Handled by Paddle (we do not store full card numbers). See Paddle's policies for payment processing details.
Usage & Device Data
IP address, device/browser information, pages viewed, timestamps, diagnostics, and logs to ensure service functionality and security.
Content Data
Prompts, text, and files you submit to our Services, plus the AI-generated outputs we produce for you.
2. How We Use Data
We use the information we collect to:
- Provide, maintain, and improve the Services and user experience
- Process payments, subscriptions, taxes, and invoices via Paddle
- Detect, prevent, and address technical issues, abuse, or security risks
- Communicate service notices, updates, and customer support
- Comply with legal obligations and enforce our Terms of Service
3. Legal Bases (EEA/UK)
For users in the European Economic Area and United Kingdom, we process your data based on:
- Contract: To provide the Services you request and maintain your account
- Legitimate interests: For security, service improvement, and analytics (balanced against your interests)
- Consent: For optional communications or non-essential cookies where required
- Legal obligation: To meet regulatory and compliance requirements
4. Data Sharing
Service Providers
We share data with trusted vendors including Paddle (payments), hosting providers, analytics services, and customer support tools—only as needed to provide our Services.
Legal Requirements
We may share information with professional advisors and authorities when legally required or to protect our rights and the safety of our users.
🔒 We do NOT sell personal data to third parties.
5. International Transfers
When data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) as required by applicable data protection laws to ensure your information remains protected.
6. Data Security
We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
⚠️ Important: No method of transmission or storage is 100% secure. Please protect your account credentials and notify us immediately of any suspected security incidents.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal, tax, and accounting requirements. When data is no longer needed, we securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Data Access & Control
- • Access your personal data
- • Request corrections to inaccurate data
- • Request deletion of your data
- • Data portability (receive a copy)
Processing Rights
- • Restrict processing
- • Object to processing based on legitimate interests
- • Withdraw consent at any time
- • Lodge complaints with supervisory authorities
To exercise these rights, please contact us at the email address provided below.
9. Children's Privacy
Our Services are not directed to children under the age required by local law to consent to data processing. We do not knowingly collect personal information from children without appropriate parental consent.
10. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be announced through our website or via email. Your continued use of our Services after the effective date of any changes means you accept the revised Privacy Policy.
11. Contact Us
Questions about your privacy or this policy?
Privacy Email: privacy@ai2human.app
General Support: support@ai2human.app
Website: https://ai2human.app
Payment Processing Notice
For payments, Paddle acts as our merchant of record and processes your billing data according to their privacy practices. Please review Paddle's Checkout Buyer Terms and privacy policy for details about how they handle payment-related information.
Last updated: August 25, 2025